Privacy Policy

Last Updated: January 2025

EFA99SG (“we”, “our”, or “us”) is fully committed to safeguarding the privacy and personal data of our users in Singapore. This Privacy Policy outlines how your information is collected, processed, stored, and protected when you access our website, platform, or related services.

Information We Collect

Personal identification details (e.g., name, mobile number, email address)
PayNow transaction records and verification information
Technical data such as IP address, device type, and browser information
Gameplay activity including login history, session data, and bonus usage

⚙️ How We Use Your Information

✅ To operate, maintain, and improve our platform and services
✅ To process PayNow deposits, withdrawals, and promotional claims
✅ To verify user identity and prevent fraudulent or duplicate accounts
✅ To send essential service notifications and promotional updates
✅ To support responsible gaming and enhance account security

Data Protection & Security

We utilize SSL encryption and industry-standard security measures to protect all user information. Access to personal data is strictly limited to authorized EFA99SG personnel on a need-to-know basis. We do not sell, trade, or distribute personal information to third parties for marketing purposes.

Cookies

EFA99SG uses cookies to enhance user experience, improve platform performance, and analyze overall usage trends. Users may disable cookies via browser settings, although certain site features may be impacted.

Responsible Gaming

EFA99SG is dedicated to promoting safe and responsible online gaming practices. Users may request account limits, cooling-off periods, or self-exclusion measures. For external help and guidance, please visit: Singapore Gambling Support .

Third-Party Services

We partner with reputable third-party service providers, including payment processors, analytics partners, and game vendors. These parties may handle certain data in accordance with their own privacy policies, but only to the extent required to support our services securely.

Your Rights

As a valued user of EFA99SG, you have the right to request:

Access to your personal data stored within our system
Corrections or updates to inaccurate information
Account closure or data deletion (where legally permissible)

Contact Us

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